Surprised by the level of attentiveness of the staff. We had made 2 bookings with a gap of 2 days in between for an Onsen excursion. When we checked in for the 2nd part of our stay, registration formalities were quickly dispensed with after confirming our identities. Our requests made during our first stay, extra pillows, luggage stands and stowed suitcases were all already place in our room. Top notch service that I would not have expected from a business hotel.
Benny
2023년 9월
Very conveniently located just outside west exit of Totsuka Station which provides direct access to Narita Airport via the Narita Express. Lots of food choices and supermarkets within walking distance on both sides of the train station. Excellent launching point for day trips to Yokohama and Kamakura, or onsen excursions to Hakone and Atami by local train.
Benny
2023년 9월
The hotel is only a few steps from several shopping malls, restaurants, grocery stores and Totsuka train station, which you can reach Tokyo within 30 minutes. Our family with a toddler enjoyed our 2 week visit. The breakfast is abundant and delicious. The staff are really kind to our child and helped a lot with our luggage delivery. We are thankful for finding such a hospitality place for our visit! Would definitely stay again next time!
Nhung
2023년 12월
Everything except it was hard to find. I spent 40 minutes to find it at night.
Jeffrey
2024년 5월
I stayed here for a trip to Kamakura and i love that it's close to the station and to my actual destination. They rent out phone chargers for free and i was so thankful because i forgot mine. The room is nice and clean although a bit small, would not recommend to those with big luggage
Rebecca
2024년 1월
Staff behavior and quick in resolving issues.
Neetish
2024년 12월
It’s very easy to check in and out. The station near the area is quite convenient. You can go to many places using it. The staff is quite nice and the breakfast is rather delicious.
Fultz
2025년 1월
The location of the hotel is very good, it's very close to the train and subway stations. The room is basic but comfortable. The breakfast was great!
Katharina
2024년 4월
Very close to Totsuka station! 2nd time staying here and got a corner room again. Love how spacious it is! It was my first time also doing a self check-in and it went smooth. Definitely recommended place if you want to go around Yokohama, Kamakura or Enoshima
Denise
2023년 3월
Parking is a little confusing when trying to get to hotel room from parking structure in
Ginn
2023년 12월