Sotetsu Fresa Inn Yokohama Totsuka

Surprised by the level of attentiveness of the staff. We had made 2 bookings with a gap of 2 days in between for an Onsen excursion. When we checked in for the 2nd part of our stay, registration formalities were quickly dispensed with after confirming our identities. Our requests made during our first stay, extra pillows, luggage stands and stowed suitcases were all already place in our room. Top notch service that I would not have expected from a business hotel.

The hotel is only a few steps from several shopping malls, restaurants, grocery stores and Totsuka train station, which you can reach Tokyo within 30 minutes. Our family with a toddler enjoyed our 2 week visit. The breakfast is abundant and delicious. The staff are really kind to our child and helped a lot with our luggage delivery. We are thankful for finding such a hospitality place for our visit! Would definitely stay again next time!

Very close to Totsuka station! 2nd time staying here and got a corner room again. Love how spacious it is! It was my first time also doing a self check-in and it went smooth. Definitely recommended place if you want to go around Yokohama, Kamakura or Enoshima

The room was pleasantly larger than the usual of Japanese business hotels. Lighting was excellent and the air conditioning was quiet enough! There is a L shaped table that was indeed a good experience as it provide a larger than normal, table space, without the clutters of "items" typical of business hotels ..that takes up more space than it needs to!!! The other and one important consideration for me, are pillows. The pillow provided was firm enough and "thicker" than normal. It is comfortable for person like me, which is a little larger (and taller) than the average person. The hotel is located close to JR Totsuka staton and was at a quiet area. No neon or bright lights..but a pleasant and quiet section of the area. I had a pleasant 2 night stay. I will be back to this hotel in my next visit to this area!!!

It was close to the train station and mall.